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Privacy Policy
A. Overview
In order to operate the Unicorn Group AG service and to reduce the risk of fraud, Unicorn Group AG ("Unicorn Group AG" or "we") must ask you to provide us information about yourself and your credit card and/or bank account. This Privacy Policy describes the information we collect and how we use that information. Unicorn Group AG takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties. However, as described in more detail in Part C below, there are limited circumstances in which some of your information will be shared with third parties, under strict restrictions, so it is important for you to review this Privacy Policy. This Privacy Policy applies to all services that are hosted on the Unicorn Group.com web site, whether the services are offered by Unicorn Group AG or by its subsidiaries. By accepting the Privacy Policy and User Agreement in registration, you expressly consent to our use and disclosure of your personal information in the manner described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the Unicorn Group AG User Agreement. This Privacy Policy will take effect on July 1, 2006. This Privacy Policy was last updated on August 20, 2006. Notification of Changes
This policy may be revised over time as new features are added to the Unicorn Group AG service or as we incorporate suggestions from our customers. If we are going to use or disclose your personally identifiable information in a manner materially different from that stated at the time we collected the information, you will have a choice as to whether or not we use or disclose your information in this new manner. Any material changes will be effective only after we provide you by e-mail with at least 30 days' notice of the amended Privacy Policy (if you have closed your Unicorn Group AG account, you will not be contacted to notify you of the amended Policy and your personal information will not be used or disclosed in this new manner). We will post the amended Privacy Policy prominently on our Web site so that you can always review what information we gather, how we might use that information, and whether we will disclose it to anyone. Please check the Unicorn Group AG Web site at www.Unicorn Group.com at any time for the most current version of our Privacy Policy. Unicorn Group AG and other pages on the Unicorn Group AG Web site include links to third party Web sites. These sites are governed by their own privacy statements, and Unicorn Group AG is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party Web sites should review the privacy statement of these sites before providing them with personally identifiable information. A Special Note About Children.
Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service. B. Information We Collect
Required Information
To open an Unicorn Group AG account, you must provide your name, address, phone number, and e-mail address. In order to make payments through Unicorn Group AG, you must provide credit card, debit card or bank account information (bank account information is required to make payments totaling more than $1,000.00 USD). We also ask you to choose two different security questions to answer (such as your city of birth or your pet's name) This required information is necessary for us to process transactions, issue a new password if you forget or lose your password, protect you against credit card fraud and checking account fraud, and to contact you should the need arise in administering your account. Transaction Information
When you use Unicorn Group AG to send money to someone else or request money from someone else, we ask you to provide information related to each transaction, including the amount of the transaction, the type of transaction (purchase of goods, purchase of services, or simple money transfer ("quasi-cash")) and the e-mail address or phone number of the third party. We retain this information for each of your transactions through Unicorn Group AG. We also collect the Internet address (IP address) of the computer or device you use to access your Unicorn Group AG account, in order to help detect possible instances of unauthorized transactions. Information About You From Third Parties
In order to protect all our customers against potential fraud, we verify with third parties the information you provide. In the course of such verification, we receive personally identifiable information about you from such services. In particular, if you register a credit card or debit card with Unicorn Group AG, we will use card authorization and fraud screening services to verify that your card information and address matches the information that you supplied to Unicorn Group AG, and that the card has not been reported as lost or stolen. If you register your online business with Unicorn Group AG or if you send or receive high overall payment volumes through Unicorn Group AG, in some circumstances we will conduct a background check on your business by obtaining information about you and your business from a credit bureau or a business information service such as Dun & Bradstreet. If you incur a debt to Unicorn Group AG, we will generally conduct a credit check on you by obtaining additional information about you from a credit bureau, to the extent permitted by law. Unicorn Group AG, at its sole discretion, also reserves the right periodically to retrieve and review a business and/or consumer credit report for any account, and reserves the right to close an account based on information obtained during this credit review process. Additional Verification
If we cannot verify the information that you provide, or if you request a withdrawal by check to an address other than your verified credit card billing address, we ask you to send us additional information by fax (such as your drivers' license, credit card statement, and/or a recent utility bill or other information linking you to the applicable address), or to answer additional questions online to help verify your information. Web Site Traffic Information
Because of the way that World Wide Web communication standards work, when you arrive at or leave the Unicorn Group AG Web site, we automatically receive the Web address of the site that you came from or are going to. We also collect information on which pages of our Web site you visit while you are on the Unicorn Group AG site, the type of browser you use and the times you access our Web site. We use this information only to try to understand our customers' preferences better and to manage the load on our servers, so as to improve our service and your experience with Unicorn Group AG. We do not track the Web sites that you visit before or after you leave the Unicorn Group AG site. Our Use of "Cookies"
"Cookies" are small files of data that reside on your computer and allow us to recognize you as a Unicorn Group AG customer if you return to the Unicorn Group AG site using the same computer and browser. We send a "session cookie" to your computer if and when you log in to your Unicorn Group AG account by entering your e-mail address and password. These cookies allow us to recognize you if you visit multiple pages in our site during the same session, so that you don't need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect. We also use longer-lasting cookies to display your e-mail address on our sign-in form, so that you don't have to retype the e-mail address each time when you log in to your Unicorn Group AG account. In addition, we use cookies to process our referral program, described in Section C below. Our cookie files are encoded so that your e-mail address and other information can only be interpreted by Unicorn Group AG. We may, however, share cookie information regarding whether or not a certain user is already registered with Unicorn Group AG with certain merchants with whom we have an official co-marketing relationship. Customer Service Correspondence
If you send us correspondence, including e-mails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from Unicorn Group AG to you. We retain these records in order to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law. Questionnaires, Surveys and Profile Data
From time to time, we offer optional questionnaires and surveys to our users for such purposes as collecting demographic information or assessing users' interests and needs. The use of the information collected will be explained in detail in the survey itself. If we collect personally identifiable information from our users in these questionnaires and surveys, the users will be given notice of how the information will be used prior to their participation in the survey or questionnaire. Non-member Recipients and Requests
When a member either sends a payment to, or requests a payment from, an individual who is not a registered member of Unicorn Group AG, we will retain the information that the member submits to us, including, for example, the other party's email address and/or name, for the benefit of the member who is attempting to contact the non-member, so that the member can see a complete record of his or her transactions, including uncompleted transactions. Although this information is stored indefinitely, we will not market to the non-member in any way at any time. Additionally, these non-members have the same rights to access and correct information about themselves (assuming that their email addresses were correct enough to reach them) as anyone else who uses Unicorn Group AG. C. Our Use and Disclosure of Information
Disclosure to Other Unicorn Group AG Customers
If you are a registered Unicorn Group AG user, your name, e-mail address, phone number (if applicable) date of sign-up, and whether you have verified control of a bank account are displayed to other Unicorn Group AG customers whom you have paid or who are attempting to pay you through Unicorn Group AG. If you are a Business account holder, we will also display to other Unicorn Group AG customers the Web site address (URL) and customer service contact information that you provide us. However, your credit card number, bank account and other financial information will NEVER be revealed to anyone whom you have paid or who has paid you through Unicorn Group AG, except with your express permission or if we are required to do so pursuant to a subpoena or other legal process. If you are buying goods or services and paying through Unicorn Group AG, the seller of the goods or services may request that you provide a mailing address that Unicorn Group AG has confirmed as matching the billing address in the credit card system. You do not have to provide this information. If you do not provide the information, however, the seller may choose not to accept your Unicorn Group AG payment and not to complete the transaction. We work with third party merchants to enable them to accept payments from you, including direct credit card payments. Merchants who use this service will share personally identifiable information you provide to them with Unicorn Group AG in order to validate the information, assess the risks of your payment, or confirm the existence or status of your Unicorn Group AG account. You permit Unicorn Group AG to share information with the merchant on the validity of the personally identifiable information you provided to the merchant, and on the existence or status of your Unicorn Group AG account. Unicorn Group AG does not store the personally identifiable information provided by these merchants to validate the existence of your account. Disclosure to Third Parties Other Than Unicorn Group AG Customers
Unicorn Group AG will not sell or rent any of your personally identifiable information to third parties. Unicorn Group AG will not share any of your personally identifiable information with third parties except in the limited circumstances described below, or with your express permission (and with other Unicorn Group AG customers as described above). These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.
Our Contacts with Unicorn Group AG Customers
We communicate with users on a regular basis via e-mail to provide requested services, and we also communicate by phone to resolve customer complaints or investigate suspicious transactions. We use your e-mail address to confirm your opening of a Unicorn Group AG account, to send you notice of payments that you send or receive through Unicorn Group AG (including referral payments described below), to send information about important changes to our products and services, and to send notices and other disclosures required by law. Generally, users cannot opt out of these communications, but they will be primarily informational in nature rather than promotional. In connection with independent audits of our financial statements and operations, the auditors may seek to contact a sample of our customers to confirm that our records are accurate. However, these auditors cannot use personally identifiable information for any secondary purposes. Internet Address Information
We use IP addresses, browser types and access times to analyze trends, administer the site, improve site performance and gather broad demographic information for aggregate use. Your Use of Information and Our Services
In order to facilitate the transactions between Unicorn Group AG members, our service allows you limited access other users' contact or shipping information. As a seller you may have access to the User ID, email address and other contact or shipping information of the purchaser, and as a purchaser you may have access to the User ID, email address and other contact information of the seller. By entering into our User Agreement, you agree that, with respect to other users' personally identifiable information that you obtain through the site or through an Unicorn Group AG-related communication or Unicorn Group AG-facilitated transaction, you will only use this information for: (a) Unicorn Group AG-related communications that are not unsolicited commercial messages, (b) using services offered through Unicorn Group AG (e.g. insurance, shipping and fraud complaints), and (c) any other purpose that such user expressly agrees to after adequate disclosure of the purpose(s). In all cases, you must provide users with the opportunity to remove themselves from your database and review any information you have collected about them. In addition, under no circumstances, except as defined in this Section, can you disclose personally identifiable information about another Unicorn Group AG user to any third party without our consent and the consent of such other user after adequate disclosure. Note that law enforcement personnel and other rights holders are given different rights with respect to information they access. Unicorn Group AG does not tolerate spam. Therefore, without limiting the foregoing, you may not add a Unicorn Group AG user to your mail list (email or physical mail) without their express consent after adequate disclosure, even if said user has previously made a purchase from you. We strictly enforce our Anti-Spam Policy! To report Unicorn Group AG-related spam to Unicorn Group AG, please contact us. D. Information Security
Information Security
Unicorn Group AG is committed to handling your customer information with high standards of information security. We restrict access to your personally identifiable information to employees who need to know that information in order to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. We test our security systems regularly and also contract with outside companies to audit our security systems and processes. The security of your Unicorn Group AG account also relies on your protection of your Unicorn Group AG password. You may not share your Unicorn Group AG password with anyone. Unicorn Group AG will never ask you to send your password or other sensitive information to us in an e-mail, though we may ask you to enter this type of information on the Unicorn Group AG website, which will always have a URL beginning with https://www.Unicorn Group.com/. Any e-mail or other communication requesting your password, asking you to provide sensitive account information via email, or linking to a website with a URL that does not begin with https://www.Unicorn Group.com/ should be treated as unauthorized and suspicious and should be reported to Unicorn Group AG immediately. If you do share your Unicorn Group AG password with a third party for any reason, including because the third party has promised to provide you additional services such as account aggregation, the third party will have access to your account and your personal information, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account at www.Unicorn Group.com/ and changing your Profile settings, and also contact us right away as described in Section F below. E. Accessing and Changing Your Information
You can review the personal information you provided us and make any desired changes to such information, or to the settings for your Unicorn Group AG account, at any time by logging in to your account on the Unicorn Group AG Web site and changing your preferences in the Profile page of the "My Account" tab. You can also close your account through the Unicorn Group AG Web site. If you close your Unicorn Group AG account, we will mark your account in our database as "Closed," but will keep your account information in our database. This is necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. However, if you close your account, your personally identifiable information will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, or as required by law. F. Contacting Us
If you have any questions about this privacy statement, Unicorn Group AG's information practices, or your dealings with Unicorn Group AG, call, 0041815118940 Monday through Friday between the hours of 10am and 6pm PST, or write us at Unicorn Group AG. Via Vegezzi 6 B, 6900, Lugano Switzerland. |